Modern Slavery Statement — Home Cleaning Commitment

This Modern Slavery Statement sets out our clear position on forced labour, human trafficking, and exploitation across our home cleaning and residential cleaning services. We operate a zero-tolerance policy to any form of modern slavery in our business operations and supply chain. Our approach to domestic cleaning and house cleaning explicitly protects vulnerable workers and ensures that everyone engaged with our household cleaning operations is treated fairly, paid appropriately, and works by free will.

We are committed to transparency and accountability in all home-cleaning activities. Our policies apply to direct employees, contractors and third-party providers supplying equipment, uniforms or subcontracted cleaners. We emphasize that modern slavery is unacceptable and will not be tolerated under any circumstances. This statement clarifies responsibilities and the processes we use to prevent, detect and remedy risks related to exploitation in residential cleaning environments.

As part of our promise, we require all partners and suppliers to meet strict standards. We maintain supplier codes of conduct that prohibit forced labour, deceptive recruitment practices and withholding of identity documents. Regular supplier declarations and contractual terms ensure those providing goods and services to our home cleaning operations comply with labour standards and human rights expectations.

To prevent modern slavery in house cleaning and domestic cleaning sectors, we undertake rigorous pre-engagement checks and maintain ongoing oversight of labour practices. Employment verification and fair recruitment policies are standard; we ensure no fees are charged to workers for placement, and that wages and working hours comply with legal standards. We encourage a culture in which workers can raise concerns without fear of reprisal.

We operate multiple reporting channels and whistleblowing mechanisms so concerns can be raised confidentially. These reporting channels include secure internal routes and independent reporting options. All reports trigger a prompt, impartial investigation and, where misconduct is found, corrective actions up to and including termination of contracts and referral to authorities.

Our supplier audits form a central part of detection and prevention. Regular audits evaluate recruitment, payroll, accommodation (if provided), and working conditions across residential cleaning suppliers and service providers. Audits are risk-based and include documentation review, worker interviews and on-site inspections where possible. Findings inform corrective plans and continuous improvement.

We require all suppliers engaged in home cleaning services to adhere to defined labour standards and to cooperate with checks. Key measures include:

• Mandatory supplier declarations confirming no forced labour
• Periodic on-site supplier audits and remote assessments
• Training for supplier management on identifying exploitation
• Clear contractual remedies for non-compliance

We also invest in training our managers and cleaning supervisors to recognise red flags such as restricted freedom of movement, withheld wages, or signs of coercion. Through targeted education we empower team leaders in household cleaning and residential service teams to act quickly when they suspect abuse.

Accountability is embedded in our governance: senior leadership reviews findings from audits and reports, and takes decisive action where risks are identified. We apply a remediation framework focusing on the rights and welfare of affected workers, working with specialist organisations when necessary to ensure safe outcomes.

We will maintain this Modern Slavery Statement as a living document, subject to an annual review to assess effectiveness and adapt to evolving risks in the domestic cleaning and residential cleaning sectors. The annual review examines incidents, audit results, supplier performance, and the operation of reporting channels to refine our policies and controls.

Performance metrics and lessons learned are reported to senior management and used to strengthen our zero-tolerance stance. We believe continuous improvement, regular supplier engagement, and robust reporting channels are essential to eliminating modern slavery from all facets of house cleaning and home-cleaning services.

Conclusion: We remain resolute in protecting the human rights of everyone involved in our cleaning operations. Our commitment to supplier audits, clear reporting channels, remediation, and an annual review cycle ensures accountability and ongoing progress toward a supply chain free from modern slavery.