Terms and Conditions for Home Cleaning Services
Welcome to our Home Cleaning Services. By utilizing our services, you agree to abide by the following terms and conditions. Please read them carefully.
1. Services Provided
We offer a range of cleaning services tailored to meet your needs, including:
- Standard Cleaning: General housekeeping tasks such as dusting, vacuuming, and mopping.
- Deep Cleaning: Intensive cleaning of all surfaces, including hard-to-reach areas.
- Move-In/Move-Out Cleaning: Thorough cleaning to prepare homes for new occupants or after vacating.
Service Availability
Our services are available Monday through Saturday, with bookings made at least 24 hours in advance.
2. Payment Terms
Payments for services are due as follows:
- Deposit: A non-refundable deposit of 20% is required at the time of booking.
- Final Payment: The remaining balance is due upon completion of the service.
- We accept payments via credit cards, debit cards, and PayPal.
Pricing
Prices are determined based on the size of your home and the specific services requested. An accurate estimate will be provided prior to service delivery.
3. Cancellation Policy
If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance to avoid any cancellation fees.
- Cancellation within 24-48 hours prior to service: 50% of the total service fee.
- Cancellation less than 24 hours before service: 100% of the total service fee.
Rescheduling
We understand that plans can change. Please contact our support team to reschedule your appointment.
4. Liability
While we take all necessary precautions, our company is not liable for:
- Accidental damage to personal property beyond our control.
- Pre-existing conditions or issues within the home.
In the event of any accidental damage, please notify our team immediately, and we will address the issue promptly.
Insurance
Our company is fully insured to cover any damages caused by our employees during the course of their duties.
5. Privacy Policy
We are committed to protecting your privacy. Any personal information collected is used solely for the purpose of providing our cleaning services and will not be shared with third parties.
- Your information is securely stored and only accessible to authorized personnel.
- We comply with all relevant data protection laws and regulations.
Data Management
Your data is managed in accordance with our privacy practices, which can be reviewed upon request.
6. Amendments to Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to regularly review these terms.
- Continued use of our services constitutes acceptance of any changes to the terms.
Notification of Changes
In the event of significant changes, we will notify you through email or our official communication channels.
By using our Home Cleaning Services, you acknowledge that you have read, understood, and agree to these terms and conditions.